Finance Operations Specialist
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This is a full-time hourly entry-level clerical position in the Finance Department. The overall goal for this position is to build “Bench Strength” and act as a backup for all accounting operations functions and processes. This position requires the mastery of each operational finance position acquired over a twelve-month training period. By the end of the training period, the incumbent has the skills to assume any of the operations positions on a temporary or permanent basis. These include the cash/treasury functions, disbursements, AP, premium setup, invoicing, and problem resolution.
The incumbent will assist with the annual audit, special projects and other duties as assigned.
Brief Description of Duties:
- Support the finance operations deportment in day-to-day activities, filing, spreadsheet maintenance, and other process and procedures as assigned
- Learn all finance operations positions; be able to function proficiently and competently during short and long-term absences in any one of the three operational positions
- Provide accurate and timely responses to customer inquiries
- Maintain professionalism at all times when dealing with internal and external customers.
- Recommend process improvement actions and methods improve operations in the finance department
- Other duties as assigned by the Finance Operations Supervisor
Minimum Skills Requirement:
- Passion for customer service
- Strong numerical and analytical skills
- Basic understanding of accounting terms and organizational skills
- Ability to quickly adjust to new processes
- Ability to work in an independent environment.
- Professional appearance and presence
- Excellent organizational skills
Other:
- One to two years work experience in an office environment
- Some undergraduate education in business, finance, IT, administrations, health care systems
- General knowledge and understanding of the insurance or health care industry